Privacy Policy

1. Introduction

jilicc.co is committed to protecting the privacy and security of all personal information entrusted to us by our players. We recognize that privacy is a fundamental right, and we have designed our data practices to be transparent, fair, and compliant with Philippine data protection laws.

This Privacy Policy applies to all users of jilicc.co, including registered players, visitors to our website, and anyone who interacts with our services. By accessing or using jilicc.co, you acknowledge that you have read and understood this Policy and agree to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with any part of this Privacy Policy, you must immediately cease using jilicc.co and contact us to close your account.

2. Data We Collect

jilicc.co collects several categories of personal information to provide, maintain, and improve our services. The types of data we collect include:

2.1 Information You Provide Directly

• Account Registration Data: Full name, date of birth, email address, mobile phone number, residential address, username, and password.
• Identity Verification Data: Government-issued ID (e.g., Philippine passport, driver's license, UMID, SSS ID), proof of address (utility bills, bank statements), and selfie photos for identity confirmation.
• Payment Information: Bank account details, GCash or PayMaya account information, transaction history, deposit and withdrawal records.
• Communications: Messages sent to customer support, chat transcripts, emails, and any other correspondence with jilicc.co.
• Marketing Preferences: Your consent to receive promotional emails, SMS messages, and push notifications.

2.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, bet amounts, win/loss records, session duration, click patterns, and navigation paths.
• Location Data: Approximate geographic location derived from your IP address to ensure compliance with jurisdictional restrictions.
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies to enhance user experience and analyze platform performance.

2.3 Information from Third Parties

We may receive information about you from third-party service providers, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, and game providers. This information is used to verify your identity, process transactions, and detect fraudulent activity.

3. How We Use Your Data

jilicc.co uses your personal information for the following purposes:

• Account Management: To create and maintain your player account, authenticate your identity, and provide customer support.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions securely and efficiently.
• Regulatory Compliance: To comply with Know Your Customer (KYC) requirements, anti-money laundering (AML) regulations, and other legal obligations under Philippine law.
• Platform Security: To detect and prevent fraud, abuse, cheating, and other prohibited activities. To monitor for suspicious behavior and protect the integrity of our games.
• Service Improvement: To analyze usage patterns, identify technical issues, and improve the functionality and performance of jilicc.co.
• Marketing and Promotions: To send you promotional offers, bonuses, newsletters, and other marketing communications (only if you have opted in).
• Responsible Gaming: To monitor gambling behavior, enforce deposit limits, and implement self-exclusion measures where necessary.
• Legal Obligations: To respond to legal requests, court orders, and regulatory inquiries from Philippine authorities.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, jilicc.co processes your personal information based on the following legal grounds:

• Consent: You have given explicit consent for us to process your personal data for specific purposes (e.g., marketing communications).
• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you, including providing access to games, processing transactions, and delivering customer support.
• Legal Obligation: Processing is required to comply with Philippine laws and regulations, including KYC, AML, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights and freedoms.

5. Data Sharing & Disclosure

jilicc.co does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with the following categories of recipients:

5.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating jilicc.co, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, cloud hosting providers, customer support platforms, and marketing automation tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Game Providers

When you play games on jilicc.co, certain information (such as your username, bet amounts, and game outcomes) may be shared with third-party game providers to facilitate gameplay and ensure fair results. Game providers are required to comply with strict data protection standards.

5.3 Regulatory Authorities

We may disclose your personal information to Philippine regulatory authorities, including PAGCOR, the National Privacy Commission, and law enforcement agencies, when required by law or in response to valid legal requests.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilicc.co's assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with options regarding your data.

5.5 Fraud Prevention

We may share information with fraud prevention agencies and other online gambling operators to detect and prevent fraudulent activity, money laundering, and other illegal conduct.

6. Data Retention

jilicc.co retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Personal data is retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations.
• Closed Accounts: After you close your account, we retain certain information for up to 7 years to comply with Philippine tax, AML, and regulatory requirements.
• Marketing Data: If you opt out of marketing communications, we will retain a record of your opt-out preference to ensure we do not contact you in the future.
• Legal Holds: If your data is subject to a legal hold, investigation, or dispute, we will retain it until the matter is resolved.

Once the retention period expires, your personal information will be securely deleted or anonymized so that it can no longer be associated with you.

7. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal retention requirements.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

jilicc.co uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use jilicc.co.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. These cookies enable core features like account login, session management, and security.
• Performance Cookies: Collect anonymous data about how you use jilicc.co, including pages visited, time spent on site, and error messages encountered.
• Functional Cookies: Remember your preferences, such as language settings, display options, and game favorites.
• Marketing Cookies: Track your activity across websites to deliver personalized advertisements and measure the effectiveness of marketing campaigns.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of jilicc.co. Essential cookies cannot be disabled as they are necessary for the platform to function.

9. Security Measures

jilicc.co implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• SSL/TLS Encryption: All data transmitted between your device and jilicc.co is encrypted using 256-bit SSL/TLS encryption.
• Secure Data Storage: Personal information is stored on secure, access-controlled servers with regular security audits and vulnerability assessments.
• Access Controls: Only authorized personnel with a legitimate business need can access your personal data. All access is logged and monitored.
• Two-Factor Authentication: We offer optional two-factor authentication (2FA) to add an extra layer of security to your account.
• Regular Security Training: Our staff undergo regular training on data protection best practices and security protocols.
• Incident Response: We have a comprehensive incident response plan to quickly detect, contain, and remediate any security breaches.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

10. International Transfers

jilicc.co primarily operates within the Philippines and stores player data on servers located in the Philippines or in jurisdictions with adequate data protection standards. In some cases, your personal information may be transferred to, stored, or processed in other countries where our service providers are located.

When we transfer personal data outside the Philippines, we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your information in accordance with Philippine data protection laws.

11. Children's Privacy

jilicc.co is strictly intended for individuals aged 21 years and older. We do not knowingly collect personal information from anyone under the age of 21. If we discover that we have inadvertently collected personal data from a minor, we will immediately delete that information and close the associated account.

If you are a parent or guardian and believe that your child has provided personal information to jilicc.co, please contact us immediately so we can take appropriate action.

12. Changes to This Policy

jilicc.co reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date at the top of the Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of jilicc.co after any changes are posted constitutes your acceptance of the revised Policy.

If we make material changes that significantly affect your rights, we will notify you via email or through a prominent notice on jilicc.co before the changes take effect.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how jilicc.co handles your personal information, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on jilicc.co

We will respond to all privacy-related inquiries within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines.